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Terms of Service

Last updated October 28, 2026.

These terms are the agreement between MH Manager LLC, a Kentucky limited liability company based in Henderson, Kentucky ("we", "us"), and the dealership that uses MH Manager ("you"). MH Manager is for businesses: the agreement is with the dealership, not with the individual people who use it. By using MH Manager, or letting your staff use it, your dealership agrees to these terms. Our Privacy Policy explains what information we collect and how we use it.

1. The service

MH Manager is web-based software for running a manufactured home dealership: prospects, price sheets and quotes, purchase agreements, inventory, customers, service and more. Some features are optional, such as connecting an email account or an AI assistant. We keep improving MH Manager, so features may be added, changed or, occasionally, removed.

2. Accounts and users

  • You decide who at your dealership gets an account, and what each person may see and do, through MH Manager's roles and permissions.
  • You are responsible for what your users do in MH Manager, and for turning off the accounts of people who leave.
  • Each person should use their own account, and keep their password private. Tell us right away if you think an account has been used by someone else.

3. Free trial

A free trial costs nothing, and we don't ask for a credit card or other payment details. It doesn't turn into a paid subscription by itself: at the end of the trial we get in touch, and the trial ends unless your dealership agrees to continue with a paid subscription.

4. Fees and billing

  • The monthly fee depends on the number of sales lots you use MH Manager for, as shown on www.mhman.com. There are no setup fees and no charge for users.
  • On the first of each month we email an invoice for the previous month. Invoices are payable on receipt.
  • You can choose to pay a year at a time instead, in advance. We email the invoice for the year on the first of the month before it starts, and it's payable on receipt.
  • We may change our prices. We'll tell you by email at least 30 days before a change takes effect. If you pay a year at a time, the price for a year you've been invoiced for doesn't change; a new price starts with your next year.

5. Cancelling

There is no long-term contract. You can cancel at any time by telling us. Cancellation takes effect at the end of the current month, and you'll receive a final invoice for that month. We don't give refunds for part of a month.

If you pay a year at a time, cancelling stops the next year's invoice, and you can keep using MH Manager until the end of the year you've paid for. We don't give refunds for the rest of that year, unless we are the ones who stop providing MH Manager to you (other than for unpaid invoices or a breach of these terms), in which case we refund the unused months.

6. Your data

  • Your dealership's information belongs to you. We use it only to provide, support and improve MH Manager, as our Privacy Policy describes, and we don't sell it.
  • You can download all of your dealership's information at any time.
  • After you cancel, we keep your information for at least 90 days, so that you can download it. After that we may delete it, and we'll delete it whenever you ask us to. Copies in our backups may remain until those backups are replaced.

7. Acceptable use

Use MH Manager only for lawful purposes and for your own dealership's business. Don't:

  • try to reach other dealerships' information, or parts of MH Manager your account isn't allowed to use;
  • interfere with MH Manager's operation or security;
  • resell MH Manager or give access to it to anyone outside your dealership.

8. AI assistants and other services

  • Connecting an AI assistant, such as Claude or ChatGPT, is optional and must be turned on for your dealership. The assistant is provided by another company, under that company's own terms, and the information it reads from MH Manager is sent to that company (see the Privacy Policy). How to connect one is described at www.mhman.com/AiAssistant.
  • An AI assistant's answers can be wrong, especially about what a question means. Check anything important in MH Manager before relying on it.
  • Other optional connections, such as an email account or web lead sources, are also subject to the terms of the companies that provide them.

9. No guarantees

We work hard to keep MH Manager available, accurate and secure, but we provide it "as is", without guarantees that it will always be available or free of errors. You are responsible for checking what MH Manager produces, such as quotes, purchase agreements, sales tax, payoffs and commissions, before relying on it or giving it to a buyer, lender or anyone else.

10. Limit of liability

To the extent the law allows, our total liability for any claim about MH Manager is limited to the fees your dealership paid us in the 12 months before the claim, and we are not liable for indirect or consequential losses, such as lost profits, lost sales or lost data.

11. Ending service

We may stop providing MH Manager to a dealership with 30 days' notice by email, or sooner if the dealership seriously breaks these terms. Either way, section 6 applies to your information.

12. Changes to these terms

We may update these terms. We'll post the new version on this page with a new "last updated" date, and tell you by email about any significant change. If your dealership keeps using MH Manager after a change takes effect, it accepts the new terms.

13. Governing law

These terms are governed by the laws of Kentucky. Any dispute about them or about MH Manager will be decided in the courts of Henderson County, Kentucky.

14. Contact

MH Manager LLC, Henderson, Kentucky. Jeff Lee: (618) 477-7566, jeff@mhman.com.